Terms And Conditions

  1. Home
  2. Terms And Conditions

Terms And Conditions

Please read these terms and conditions (collectively, the “Terms &Conditions“) carefully, as they contain important information regarding your legal rights, remedies and obligations. These include various limitations and exclusions, a clause that governs the jurisdiction and venue of disputes, and obligations to comply with applicable laws and regulations.

KEY TERMS
  1. HOP IS AN ONLINE TECHNOLOGY PLATFORM THAT ENABLES USERS OF www.hornokplease.ae (“SITE”) OR APPLICATION (DEFINED BELOW) TO ARRANGE AND SCHEDULE TRANSPORTATION AND /OR LOGISTICS SERVICES (“SERVICES”) WITH INDEPENDENT THIRD PARTY TRANSPORTATION PROVIDERS OF PICKUPS OR VANS OR LIGHT DUTY VEHICLES (“VEHICLES”). WE ARE AGGREGATOR FOR MOVERS AND PACKERS IN DUBAI, WE ALSO DO PICKUP RENTAL. THE APPLICATION CAN BE DOWNLOADED OR SITE CAN BE ACCESSED ON A MOBILE, TABLET, LAPTOP, COMPUTER, SMART DEVICES AND OTHER APPLICATION PROGRAM INTERFACES. THE SERVICES ARE ACCESSIBLE THROUGH THE INTERNET,. HOP DOES NOT PROVIDE (OR INTEND TO PROVIDE) TRANSPORTATION OR LOGISTICS SERVICES AND HOP IS NEITHER A TRANSPORTATION CARRIER NOR LOGISTICS SERVICES PROVIDER. HOP OFFERS A METHOD TO OBTAIN TRANSPORTATION SERVICES FROM THIRD PARTY TRANSPORT PROVIDERS EACH OF WHICH IS EXCLUSIVELY AND SOLELY RESPONSIBLE FOR THE PROVISION OF ANY RELEVANT TRANSPORTATION SERVICES. HOP HAS NO RESPONSIBILITY OR LIABILITY IN CONNECTION WITH ANY TRANSPORTATION SERVICES WHICH ARE PROVIDED TO YOU OR SOUGHT TO BE PROVIDED TO USERS BY ANY SUCH THIRD PARTY.
  2. These T&Cs govern the access or use by you, an individual, from any country in the world, of the Site, Application (defined below), the Services and web and Application content therein (“Content”), made available by HOP and its managing entities, subsidiaries and associated entities (“HOP”).
  3. The term “you” “your” (or a similar reference) refers to you as the Content user and the term “us” “our” “we” refers to HOP.
  4. By downloading, installing or using any associated application for Services supplied by HOP (the “Application“), you automatically enter into an agreement with HOP (“Agreement”) and you hereby expressly acknowledge and agree to be bound by the Agreement and any future amendments and additions to the Agreement as published from time to time at https://www.hornokplease.ae/term.
  5. HOP reserves the right to modify the Agreement or its policies relating to the Services or Application at any time, effective from the time of posting of an updated version of this Agreement at https://www.hornokplease.ae/term. You are responsible for regularly reviewing this Agreement. Continued use of the Services, Content and Application after any such changes shall constitute your consent to such changes.
  6. If you do not agree with these T&Cs, please do not use the Site, Services or Application.
ACCOUNT REGISTRATION
  1. In order to access certain features of the Site and Application and to make a booking for a Vehicle, you must register to create an account and become a User (“Account”). HOP reserves the right to incorporate a charge to use or access the Account.
  2. You can also register to use the Services by logging into your Account with selected social networking sites (including but not limited to Facebook) (“Third Party Sites”). Please note that we do not control the Third Party Sites. We merely offer linking mechanism to facilitate logging into or creating an Account through the Third Party Sites. As part of the functionality of the Site, Application or Services, you may link your Account with the Third Party Sites by either providing your Third Party Sites’ login information to us through the Site, Services or Application OR allow us to access your login information as permitted under the applicable terms and conditions that govern your use of each account with the Third Party Sites. In doing so, you represent that you are entitled to disclose your account login information in such Third Party Sites and or grant us access to your login information in such Third Party Sites, without your breach of terms of such Third Party Sites and without obligating us to pay any fees or subjecting us to any restrictions or limitations. By granting us access to any of your accounts in Third Party Sites, you understand and agree that we will access, make available and store (if applicable) any Content that you have provided to and stored in your account on such Third Party Sites. You are aware and understand that if your account on a Third Party Site or associated service becomes unavailable or our access to such account on Third Party Site is terminated, your Account will also become unavailable to you. You have the ability at any time to disable to connection between your Account and your account on any Third Party Sites. You understand and agree that your relationship with the Third Party Sites is governed solely by your agreement(s) with such Third Party Sites. We make no effort to review any Third Party Sites content for any purposes, including but not limited to accuracy, legality or non-infringement and we are not responsible for content on any Third Party Sites.
  3. Your Account will be created for your use of the Site and Application based on the personal information you provide us or that we obtain via your account on such Third Party Sites.
  4. PLEASE NOTE THAT YOU MAY NOT HAVE MORE THAN ONE (1) ACTIVE ACCOUNT IN YOUR NAME AT ANY GIVEN TIME. YOU UNDERTAKE TO PROVIDE ACCURATE, CORRECT AND COMPLETE INFORMATION IN ORDER TO CREATE YOUR ACCOUNT. HOP RESERVES THE RIGHT TO SUSPEND OR TERMINATE YOUR ACCOUNT AND YOUR ACCESS TO THE SITE, APPLICATION AND SERVICES IF YOU CREATE MORE THAN ONE ACCOUNT IN YOUR NAME OR IF ANY INFROMATION PROVIDED IN YOUR HOP ACCOUNT IS FALSE, INACCURATE, INCOMPLETE OR IN VIOLATION OF THESE T&CS OR APPLICABLE LAW.
NETWORK AND DEVICE ACCESS
  1. You are responsible for obtaining the data network access necessary to use the Services, Site and Application and you are responsible for all associated rates and charges. You are responsible for acquiring and updating compatible hardware or devices necessary to access and use the Site, Services and Application. HOP does not guarantee that the Site, Services or Application will function on any particular network or device and the Site, Services and Application may be subject to malfunctions and delays in the use of the internet and electronic communications.
  2. The Site may include advertisements with external links on separate web pages (“External Sites”). Once you click or access these External Sites, you will leave the Website. We do not investigate, review, endorse, represent or control the content of any of External Sites, unless otherwise expressly stated in the T&Cs. We will not be responsible or held accountable for the content displayed on External Sites and you will access these External Sites at your sole risk. You also agree not to link any other website or External Sites to the Site without our express prior written consent and approval. External Sites may send their own cookies to you or otherwise collect data or solicit personal information and you are responsible for checking the External Sites to locate and review its terms and conditions and privacy policy and you hereby acknowledge that you access, browse, link and/or bookmark the External Sites at your own risk.
  3. Your Account will be created for your use of the Site and Application based on the personal information you provide us or that we obtain via your account on such Third Party Sites.
  4. PLEASE NOTE THAT YOU MAY NOT HAVE MORE THAN ONE (1) ACTIVE ACCOUNT IN YOUR NAME AT ANY GIVEN TIME. YOU UNDERTAKE TO PROVIDE ACCURATE, CORRECT AND COMPLETE INFORMATION IN ORDER TO CREATE YOUR ACCOUNT. HOP RESERVES THE RIGHT TO SUSPEND OR TERMINATE YOUR ACCOUNT AND YOUR ACCESS TO THE SITE, APPLICATION AND SERVICES IF YOU CREATE MORE THAN ONE ACCOUNT IN YOUR NAME OR IF ANY INFROMATION PROVIDED IN YOUR HOP ACCOUNT IS FALSE, INACCURATE, INCOMPLETE OR IN VIOLATION OF THESE T&CS OR APPLICABLE LAW.
YOUR REPRESENTATIONS AND WARRANTIES
  1. By using the Services, Content and Application, you expressly represent and warrant that:
    1. You are over 18 years of age and legally capacitated and entitled to enter this Agreement.
    2. If you reside in a jurisdiction that restricts the use of the Services, Content and Application because of age, or restricts the ability to enter into agreements such as this one due to age, you shall abide by such age limits and shall not use the Services, Content and Application.
    3. You have the right, authority and capacity to enter into this Agreement and to abide by the T&Cs.
    4. When using the Services, Content and Application you agree to comply with all applicable laws from your home nation, the country, state or Emirate and city in which you are present while using the Application.
    5. Your participation in using the Content and Application is for your personal use and the use of others that have explicitly authorized you.
    6. You are responsible for safeguarding your username and password to the Site and Application and you shall not authorize any third party to use your username and password or user status, and you shall not assign or otherwise transfer your Account to any third party whosoever.
    7. You shall only access the Content and Application through authorized means. HOP reserves the right to terminate this Agreement if you use the Site, Content or Application with an unauthorized or incompatible device.
    8. You will not misuse any Vehicle, use any Vehicle for any illegal purpose, engage in any illegal activities in any Vehicle.
    9. You will comply with all applicable laws.
    10. You will not represent, nor attempt to create a false impression that you are undertaking any action on behalf of us or for our benefit.
    11. You shall not request the Service for undertaking any illegal, immoral, dangerous or potentially hazardous or threatening actions neither will your goods be illegal, immoral, dangerous or hazardous. You will not use the Vehicles to transport any precious commodities or ancient artefacts or the like unless you have the requisite approvals, permits and insurances. The Vehicles will not be used to transport any goods requiring special permissions or licenses unless you have such licenses and permissions and you fully indemnify HOP and the drivers of Vehicles (“Drivers”) in case of your breach of this provision. In case of your breach of this provision, the Drivers may decline to transport your goods and you will be charged a cancellation fee in such case.
  2. In using the Services, Content and Application, you agree as follows:
    1. You are solely responsible and liable for the goods and items deposited, transported and carried through the Vehicles and HOP has no liability whatsoever.
    2. You will only use the Services, Content or Application for lawful purposes; you will not use the Content or Application for sending or storing any unlawful material or for fraudulent purposes.
    3. You will not make any commercial gain or monetary benefit or profit for yourself or any third party through the Services.
    4. You will not use the Services or Application to cause nuisance, annoyance or inconvenience to any party whosoever.
    5. You will not copy or distribute the Application or Content without written permission from HOP.
    6. You will keep secure and confidential your account password or any identification we provide you which allows access to the Services or Application.
    7. You will provide us with whatever proof of identity we may reasonably request.
    8. You will only use an internet access point or 3G data account that you are authorized to use.
    9. You agree to pay all and any associated telecommunication and internet charges associated with your use of the Services, Content and Application, that may apply.
  3. If you choose to become a User on the Site, you understand and agree that your relationship with us is limited to being a member only. You will not act or be a contractor, employee, agent, partner, joint venture partner or representative. As a User, you will act exclusively on your own behalf and will undertake the Services based on these T&Cs. You fully acknowledge, understand and agree that we do not control how and when you make your bookings, your offline activities, the listings that you accept, or any other matter related to the Drivers or owners of the Vehicles.
ACCOUNT REGISTRATION
  1. In order to access certain features of the Site and Application and to make a booking for a Vehicle, you must register to create an account and become a User (“Account”). HOP reserves the right to incorporate a charge to use or access the Account.
  2. You can also register to use the Services by logging into your Account with selected social networking sites (including but not limited to Facebook) (“Third Party Sites”). Please note that we do not control the Third Party Sites. We merely offer linking mechanism to facilitate logging into or creating an Account through the Third Party Sites. As part of the functionality of the Site, Application or Services, you may link your Account with the Third Party Sites by either providing your Third Party Sites’ login information to us through the Site, Services or Application OR allow us to access your login information as permitted under the applicable terms and conditions that govern your use of each account with the Third Party Sites. In doing so, you represent that you are entitled to disclose your account login information in such Third Party Sites and or grant us access to your login information in such Third Party Sites, without your breach of terms of such Third Party Sites and without obligating us to pay any fees or subjecting us to any restrictions or limitations. By granting us access to any of your accounts in Third Party Sites, you understand and agree that we will access, make available and store (if applicable) any Content that you have provided to and stored in your account on such Third Party Sites. You are aware and understand that if your account on a Third Party Site or associated service becomes unavailable or our access to such account on Third Party Site is terminated, your Account will also become unavailable to you. You have the ability at any time to disable to connection between your Account and your account on any Third Party Sites. You understand and agree that your relationship with the Third Party Sites is governed solely by your agreement(s) with such Third Party Sites. We make no effort to review any Third Party Sites content for any purposes, including but not limited to accuracy, legality or non-infringement and we are not responsible for content on any Third Party Sites.
  3. Your Account will be created for your use of the Site and Application based on the personal information you provide us or that we obtain via your account on such Third Party Sites.
  4. PLEASE NOTE THAT YOU MAY NOT HAVE MORE THAN ONE (1) ACTIVE ACCOUNT IN YOUR NAME AT ANY GIVEN TIME. YOU UNDERTAKE TO PROVIDE ACCURATE, CORRECT AND COMPLETE INFORMATION IN ORDER TO CREATE YOUR ACCOUNT. HOP RESERVES THE RIGHT TO SUSPEND OR TERMINATE YOUR ACCOUNT AND YOUR ACCESS TO THE SITE, APPLICATION AND SERVICES IF YOU CREATE MORE THAN ONE ACCOUNT IN YOUR NAME OR IF ANY INFROMATION PROVIDED IN YOUR HOP ACCOUNT IS FALSE, INACCURATE, INCOMPLETE OR IN VIOLATION OF THESE T&CS OR APPLICABLE LAW.